Emergency

Emergency numbers in China

Save these before you travel. Calls to emergency numbers are free and work from any phone, including without a SIM. In a serious situation, also contact your country's embassy or consulate.

🚓
110Police

Crime, theft, lost passport, personal safety. English help is available in major cities — ask for an English-speaking officer.

🚑
120Ambulance / medical

Medical emergencies. State your location clearly; have it written in Chinese if you can (show your phone).

🚒
119Fire

Fire and rescue. Also handles some non-fire rescues.

🚦
122Traffic accidents

Road accidents and traffic injuries (110 also works).

🧭
12301Tourism hotline

National tourism service & complaints hotline — useful for travel disputes and guidance.

If something goes wrong

  • Stay where you are if it's safe, and share your live location with a travel companion.
  • Show, don't tell: use a translation app or our phrase cards to communicate with responders.
  • Lost passport: file a police report (110), then contact your embassy for an emergency travel document.
  • Medical: larger cities have international clinics; your travel insurance hotline can direct you to one that bills directly.

🏛️ Your embassy or consulatecan help with lost passports, hospital referrals, and contacting family. Look up your country's embassy in China and save its number alongside the ones above.

Numbers verified for 2026, but services can change — always confirm with official local sources where possible. This page is general guidance, not professional or legal advice.